Shipping Policy

Family Essence Coffee values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:
– Personal information such as name, email address, phone number, billing and shipping address
– Payment information (processed securely by third-party providers; we do not store credit card details)
– Order history and purchase details
– Website usage data such as IP address, browser type, and cookies

2. How We Use Your Information

Your information may be used to:
– Process and fulfill orders
– Communicate with you about your orders or inquiries
– Improve our website and customer experience
– Send promotional emails (you may opt out at any time)
– Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You may disable cookies through your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third parties only as necessary to:
– Process payments
– Fulfill and ship orders
– Operate our website and services
– Comply with legal requirements

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:
– Access or request a copy of your personal information
– Request corrections to inaccurate data
– Request deletion of your personal information, subject to legal obligations
– Opt out of marketing communications

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: familyessence10@gmail.com