Terms & Conditions

These Terms & Conditions govern your use of the Family Essence Coffee website and the purchase of our products. By accessing our site or placing an order, you agree to the terms outlined below.

1. Use of Website

You must be at least 18 years old to use this website or make a purchase. You agree not to use this site for unlawful purposes or in a way that may harm the brand, business, or other users.

2. Products & Orders

All products sold are food items. Due to the nature of our products, all sales are final once shipped. Orders may be canceled only before shipment.

We reserve the right to refuse or cancel any order at our discretion.

3. Pricing & Payments

All prices are listed in U.S. dollars. Prices and availability are subject to change without notice. Payments are processed securely through third‑party payment providers.

4. Shipping

Shipping times are estimates and not guaranteed. Family Essence Coffee is not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer.

Shipping fees are non‑refundable.

5. Returns & Refunds

Due to food safety regulations, we do not accept returns on opened items.
Refunds are only issued for:
– Damaged items
– Incorrect items
– Orders canceled prior to shipment

Customers must contact us within 7 days of delivery for assistance.

6. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Family Essence Coffee and may not be used without written permission.

7. Limitation of Liability

Family Essence Coffee shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of New York, United States.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

10. Contact Information

For questions regarding these Terms & Conditions, please contact:

Email: familyessence10@gmail.com